How reliable is Garmin customer support?
 

What steps can Garmin Customer Service take to ensure lost package issues are resolved quickly and to maintain the trust of longtime customers like me?

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Hi! Garmin watches are an integral part of my journey. Their GPS technology is second to none, helping me navigate new terrain with precision. Since I have been using this watch for quite some time, I wanted to order a new model for myself. I placed an order on the website and waited for the goods to be delivered to me. But after a long time, I still didn't receive the package, so I contacted garmin customer service to solve this problem. My parcel was lost, so they promised to send me the goods again.